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3tbd collects and uses your information only for the purposes described in this policy. What we store, why we store it, and how you can review or correct it — this page covers each of those points clearly.
This policy applies to information you provide when you open an account, verify your identity or carry out a transaction through 3tbd. That includes the details entered during registration, payment method records linked to your wallet — such as bKash, Nagad or Rocket — and session activity tied to your account. We collect this information to process your account requests, to verify transactions and to maintain a record of your activity as required by the processes we operate under. We do not sell your personal information to third parties. Data shared with payment processors — for example, when a bKash or Nagad transfer is initiated — is limited to what those processors need to complete the transaction. We retain account records for the period necessary to support your active account and to meet the obligations this policy describes. After an account is closed or becomes inactive, we follow a defined retention schedule before deletion. Access to your data and the rights available to you depend on your local law and the eligible regions where this platform operates. If you have a question about how a specific record is held, the contact route in the support section of this page is the right starting point.
Not every service or link connected to your account falls under this policy. Understanding the boundary helps you know where to raise a question and where to check a third-party provider's own terms.
Login activity, session records and account settings are all covered by this policy. If you believe a record in your account is incorrect, the correction path described in the rights section applies directly to these records.
Payment records initiated through bKash, Nagad, Rocket or Bank Transfer are covered here to the extent we hold them. The payment processor's own privacy terms govern data held on their side of the transaction.
Game session data, lobby navigation and device type are collected to operate the platform. This data is held under the retention terms described in this policy and is not shared for third-party advertising purposes.
Links to external sites, third-party identity checks and payment network infrastructure operate under their own privacy frameworks. We are not responsible for how those services handle data once a request leaves our platform.
You have practical options when it comes to the data we hold on your account. Reviewing what we store, correcting something that looks wrong, or asking a question about how a record is used — each of these is a step you can take. Start by opening the account settings page when signed in. Your registered details, linked payment methods and contact preferences are all visible there. If something needs correcting, edit it directly in the account fields and save the change. For records you cannot edit yourself — such as historical transaction logs or identity verification data — raise a request through the support contact route and specify which record you are asking about. We will respond to correction and access requests within the timeframe our process allows, which is described in the contact section. Your rights under this policy depend on your local law and the eligible region your account falls under. If access to a specific right is limited in your region, we will tell you that when you raise the request rather than leaving it unanswered.
Open your account settings when signed in to see your registered name, contact details and linked payment methods including bKash and Nagad references.
Edit editable fields directly in account settings. For records locked from self-editing, contact support and name the specific field or transaction you want corrected.
If you are unsure why a particular record is held or how long it will be retained, contact us through the support route on this page and reference this policy in your message.
An account closure request triggers our retention schedule. Data is held for the period our process requires, then deleted. Contact support to start this process and confirm what happens to your records.
If you have a question specifically about this privacy policy — a record, a correction, or how your data is used — use the contact routes below. Name the policy section your question relates to so we can route it to the right person.
Open the chat window from any page when signed in. For policy questions, type 'privacy' at the start of your message so the agent can route it correctly.
Send your privacy or data question to the support email address shown in your account settings. Include your account reference and the specific record or policy section your question is about.
The Help Centre in your account menu carries published policy articles. Check there first — your question may already be answered with the exact steps you need.
Account security, cookie handling, data retention and your ability to request changes are all connected to how this policy functions day to day. Here is what each area means in practice.
Access to your account record is protected at the login layer. We do not expose stored payment references — bKash numbers, Nagad wallet IDs or Bank Transfer details — in plain view within your session. Review the security settings in your account to see what is currently active.
We use cookies to keep your session active, remember your language preference and understand which parts of the platform you navigate most. You can manage cookie preferences through your browser settings at any time. Disabling certain cookies may affect how the account page loads.
Active account records are held for as long as your account remains open and for a defined period after closure. Transaction records, including payment history tied to bKash, Nagad or Rocket, are retained in line with the period our operational process requires.
If this policy changes in a way that affects your rights, we will notify you through the contact method on your account. You can also request a copy of the current policy at any time through support — no special form is needed, a message is enough.
Questions about how your data is held, who can see it, and what you can do about it — answered here based on what this policy actually covers.
We collect the details you enter during registration — name, contact information and identity verification data — along with payment method references such as your bKash or Nagad number. Session and device data is also collected to keep your account working correctly.
We share data only where the process requires it. Payment processors handling your bKash, Nagad, Rocket or Bank Transfer transactions receive only what they need to complete the transfer. We do not sell account data or share it for advertising purposes.
Sign in and open account settings. Your registered details and linked payment methods are shown there. For records you cannot view directly — such as identity verification logs — contact support and request access through the route on this page.
Yes. Editable fields such as contact details and payment preferences can be updated directly in account settings. For locked records, raise a correction request through support and name the specific field. We will confirm what can be changed and the steps to do it.
We follow a defined retention schedule after an account closes. Records are held for the period our process requires, then deleted. The exact timeframe depends on the type of record. Contact support to confirm what applies to your account before or after closure.
Access and the rights available under this policy depend on your local law and the eligible regions where the platform operates. If you are in Bangladesh and have a question about what applies to your account, use the support contact route and reference your region in the message.